Fees and Insurance

We accept Anthem Blue Cross Blue Shield, Aetna, and Tricare East. If you have a different insurer, we will file out-of-network claims on your behalf. Cognitive Behavioral Therapy (CBT) is covered by most major insurance plans, and most of our therapists are in-network with the insurers listed below.

Insurance We Accept

Anthem Blue Cross Blue Shield (including Anthem Healthkeepers, Elevance, and most other Blue Cross Blue Shield plans): Accepted by all of our providers. Please note that we accept Anthem Healthkeepers commercial plans but do not accept Healthkeepers Plus, which is Anthem’s Medicaid plan.

Jenny Heatwole and Anna Harris do not appear in Anthem’s provider directory because they file claims through Mike Pease’s account. They do accept your Anthem insurance.

Aetna: Accepted by all of our providers except Dr. Young. Jenny Heatwole and Anna Harris do not appear in Aetna’s provider directory because they file claims through Mike Pease’s account. They do accept your Aetna insurance. Please note that we do not accept Aetna Better Health, which is Aetna’s Medicaid plan.

Tricare East: Accepted by all of our providers except Jenny Heatwole and Anna Harris.

Medicare: We are able to see Medicare-eligible clients as self-pay, but a form must be signed before your first appointment acknowledging that Medicare will not be billed and will not reimburse you for any portion of the fee.

Medicaid: We do not accept Medicaid plans, including Anthem Healthkeepers Plus and Aetna Better Health.

Out-of-Network Insurance

If your insurance plan is not listed above, we recommend checking your out-of-network benefits. Companies such as United Healthcare and Cigna often have strong out-of-network benefits that may cover a significant portion of our fee. We will file out-of-network claims on your behalf.

Out-of-Pocket Fees

If you are paying out of pocket or have an out-of-network plan, our fees are as follows:

• Most providers: $150 per session
• Dr. Rob Young: $175 per session

Sessions are billed as 60-minute appointments, though the actual session time is 53 minutes. The remaining time covers preparation, documentation, and coordination. Our therapists also invest significant time outside of sessions in continuing education, professional training, and researching the most effective approaches for each client’s concerns.

Frequently Asked Questions

Does insurance cover Cognitive Behavioral Therapy (CBT)?

Yes — CBT is covered by most major insurance plans. Anthem Blue Cross Blue Shield, including Anthem Healthkeepers commercial plans, covers Cognitive Behavioral Therapy at our practice. Aetna and Tricare East also cover CBT with our in-network providers. If you have Anthem, Aetna, or Tricare, you will typically only be responsible for your copay, unless you have a deductible that has not yet been met. We recommend calling your insurer before your first appointment to confirm your copay and deductible. When you call, give them the name of the therapist you would like to see and, if they ask for a CPT billing code, use 90837 for individual therapy.

Does insurance cover teletherapy or online therapy?

Yes — teletherapy is covered by most insurance plans. If your insurer asks for a Place of Service code, that code is 02.

Do you accept Anthem Healthkeepers?

Yes. We accept Anthem Healthkeepers commercial plans. Please note that we do not accept Healthkeepers Plus, which is Anthem’s Medicaid plan. If you are unsure which plan you have, check your insurance card or call the member services number on the back of your card.

I have Blue Cross Blue Shield but I don’t see my specific plan listed. Are you in my network?

Blue Cross Blue Shield is a national network made up of independent regional plans connected through a program called BlueCard. Because we are in-network with Anthem Blue Cross Blue Shield in Virginia, we are also considered in-network for most other BCBS plans nationwide. So if you have CareFirst, Highmark, Empire (New York), Independence Blue Cross (Pennsylvania), or any other BCBS plan, you can likely see us at your in-network benefit level. We recommend calling the member services number on the back of your card to confirm your specific benefits before your first appointment.

What if I have a different insurer?

If your plan is not listed above, we will still file out-of-network claims on your behalf. Depending on your out-of-network benefits, your insurer may reimburse you for a portion of our fee. We recommend calling your insurer to find out what your out-of-network benefits cover before your first appointment.

Do you accept Medicaid?

No. We do not accept Medicaid plans, including Anthem Healthkeepers Plus and Aetna Better Health.